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The XylaWorks process serves as a roadmap for your success by highlighting goals, deliverables,
timelines and overall project management. With this plan in place, we carefully monitor the
project to ensure premier quality is achieved and deadlines are met. The XylaWorks process
consists of five definitive steps to ensure delivery of superior work on time and within budget.

During the discovery phase, XylaWorks confers with the client to better understand their business,
customer needs, existing relationships and goals. By working through the XylaWorks Discovery Questionnaire, performing
competitive analysis and conducting market research, this phase engenders a shared learning
environment. By combining our client's industry expertise with our experience and knowledge
of interactive media we use the discovery period to finalize budgets, build a project timeline,
agree upon deliverables, and assess creative requirements.

Next, XylaWorks applies knowledge gathered during the discovery phase to implement a site framework that
will serve as a blue print for the duration of the project. During the definition phase XylaWorks presents
two rounds of creative concepts to the client while working to specify the design and functionality of
the application. The Design phase integrates creative strategy with technical components to arrive
at one cohesive plan.

The development period allows XylaWorks to finalize the placement of content while developing the user
interface and navigation structures. The success of this process requires an open dialogue between
XylaWorks and the client. We have attempted to make the exchange of ideas as convenient as possible
by working face-to-face or using our web based remote consultation approach to present ideas and designs
for approval. Completion of a running prototype that can enter into product testing is the final goal of
the development phase.

To guarantee your product delivers superior performance, XylaWorks engages in extensive prototype testing
during the QA/Testing phase. Application-based analyses aimed at optimizing the user experience are an
integral component of our quality assessment. If the application passes the quality assurance cycle,
XylaWorks presents the final product to the client. Once everyone agrees the application performs flawlessly,
XylaWorks will prepare the client to handle the management and maintenance involved in day-to-day operation.
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A market is never saturated with a good product, but it is very quickly saturated with a bad one.
Henry Ford
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